Billing & Payment

If you have an insurance with which we contract, bring in your insurance card. (Click here, to check our insurance contracts.) We will make a copy of the front and back and keep this copy in your child's medical file. If it is not on the card, we will need the name of the guarantor, the guarantor's social security number and his/her date of birth. We file claims electronically, which means your claim will be filed the next day and reimbursement should be within two to three weeks. You will not receive a statement until your insurance has paid or rejected the claim. If we do not file insurance for you, you will receive a statement monthly. Once your insurance company notifies us of a payment or denial, you will receive a statement to let you know your balance. If your insurance company denies or pays a partial sum of your bill, and you are in disagreement, please call you insurance company. There are a number of reasons why insurance companies deny claims. It is important that you understand and communicate your questions to them. Any balances unpaid by insurance are due to Town and Country Pediatrics within 30 days. All co-pays are due on the day of service.

If you do not have the insurance we accept, or have no insurance coverage, we expect payment on the day of service. We will give you a copy of our superbill to file with your insurance company for re-imbursement.

Your bill may be paid with cash, personal check or credit card. We accept Visa or MasterCard. You may use your credit card at check-out, call in your credit card number, or write your credit card number in the space provided on the back of your statement.

Billing questions are taken by our insurance specialists Tuesday through Friday.

More information about Billing & Insurance can be found in the All About Us section of thi