Selecting a Medical Care Provider for your Child
Town & Country Pediatrics is a group practice. Choosing us for your child's medical care allows you several options. Our offices offer extended hours, including weekends, and multiple locations. Our Provider CV's and photographs are available in the All About Us section.

New Patient: Newborns
If you choose Town & County Pediatrics for your child’s medical care, inform the admitting office at one of our delivery hospitals (Prentice or Evanston) that you have chosen Town & Country Pediatrics. If you are delivering at another hospital, call our office for further instructions. Check with your insurance provider to make sure that Town & Country Pediatrics is in network under your plan. The hospital will notify us within the hour of your child's birth. A Town & Country physician will visit you and your child the morning following your child's birth. A Town & Country physician will examine your child each day he/she is in the newborn nursery. These charges will be separate from your hospital bill. You will receive a handout with helpful medical advice for you and your newborn. You will also receive a green booklet with information about the practice.  Our physician will tell you when you need to bring the baby in for his/her next appointment; usually when your newborn is 3-6 days old. Please call the office before you leave the hospital. You will need to schedule the newborn visit, 2 week, 1 month and 2 month visits. You may download and complete the New Patient Registration Form and Family History Questionnaire found on the link below. Our receptionists will be happy to work with you to find days, times and locations that work with your schedule. Please remember, it is your responsibility to notify your insurance company of your child’s birth and to add your newborn to your policy.

New Patient: Transfer from Another Physician
New patients are very important to us, so we have a few guidelines. All new patients, regardless of their age, must be accompanied by their parent or legal guardian on their first visit. We set aside 30 minutes for each new patient, with a maximum of two new patients per family, per day. If you have three or more children, we will have to schedule them for another day. New patients need to be here twenty minutes early for their appointment. If you are ten minutes late, we will have to reschedule your appointment, as the providers feel they need a full 30 minutes to examine your child and get a complete medical history. If you cannot make your first appointment, it is very important that you call the office. New patients who do not show up or call to cancel their appointment will not be allowed to reschedule. 24 hours notice is needed to reschedule appointments.

The medical records from your past physician need to be delivered to our office by your appointment time. You will need to sign a release for your past physician to have your child's medical record copied. Authorization to release medical information must be in written form. You can do this by writing a letter requesting the record be copied and sent to us, or you can fill out one of our forms by clicking here. The safest way to assure that the medical record arrives on time is to hand deliver it at your first appointment.

All new patients must have a healthy exam before they can be seen for a sick appointment. Unfortunately, we are unable to give medical advice until your child has been seen. We advise you to make your child's healthy exam appointment as soon as you decide to choose Town & Country Pediatrics as your health care provider.

You will need to fill out a new patient information sheet for each child, as well as a new patient record. We also need you to fill out the Family History Questionnaire, but we only need one per family. All of these forms can be filled out ahead of time by going to Forms and printing out the sheets. Be sure to bring them with you on your first visit.

We will need to make a copy of your child's health insurance card. (See a current list of our insurance contracts under All About Us), as well as the guarantor's social security number and date of birth. Once a year we will ask you to update your patient information sheet and your insurance card. If your insurance changes before that, please let the receptionist know. Co-pays are collected at the time of service. We accept cash, check, Mastercard or Visa.