| Insurance Coverage: The first step is to check our
contracted
insurance list. If your company is listed on our network list,
the next step is to determine whether your particular plan is contracted
with us. Our tax i.d. # is 36-2898141. This is our group billing
number. Call your insurance company or check with your human resource
department to determine if our tax i.d. # is listed with them. Do
not rely on insurance directories. They are usually out of date
by the time they are published. If your insurance company has an
on-line directory, they are usually kept up to date. Once you have
determined that we accept your insurance, make your appointment
and bring in your insurance card with you. We will make a copy of
the front and back. We will enter your insurance information into
the computer and keep a hard copy of it in your child's chart. If
it is not on the card, we need the guarantor's name, social security
number, and date of birth. No Insurance Coverage: If you have no insurance coverage,
or if we are out of network for you, we expect payment on the day
of service. We will give you a copy of our super-bill to file with
your out-of-network insurance.
Accepted Methods of Payment: We accept Visa, Master Card,
Cash, Money Orders, Cashiers Checks, and Personal Checks. All forms
of payment can be accepted in person, by mail or over the phone.
Co-pays: Co-pays are collected on the day of service.
Insurance Claims: We file claims electronically. Your claim
will be filed the day after your date of service. We should receive
reimbursement from your insurance company within two weeks. Once
your insurance company notifies us of a payment or denial, you will
receive a statement from us. All balances are due within 30 days.
Insurance Claim Denials: If your insurance company denies
your claim and you are in disagreement, call your insurance company.
There are a number of reasons why insurance companies deny claims.
It is important that you understand and communicate your questions
to them. It is at this point that some patients find they have no
coverage for "healthy visits" or "sick visits".
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