Town and Country Pediatrics utilizes a computerized scheduling system which is interfaced between the practice sites. You can make or cancel appointments at any site for any location. It is the policy of Town and Country Pediatrics to see patients by appointment only. If you walk in to be seen without an appointment, you will be given the next available appointment and will be asked to return at that time.

Appointment Types

New Patient Visits: All new patients must have a healthy child visit before they can be seen for sick visits. Please arrive early and allow 30-45 minutes with your provider. A parent or legal guardian must accompany a child to this appointment. If you need to reschedule your first appointment, please call at least 24 hours before your scheduled appointment time to avoid a fee for a cancelled appointment.

Established Visits – Healthy Child: We have developed a schedule for our patients from birth to age 18 for their healthy check ups. (See our Healthy Check up Schedule). School age exams must occur yearly in order for us to complete the child’s school health form or camp form. To avoid the frustration of trying to get an appointment right before school starts, we advise you to make an annual appointment around your child’s birthday. We have school forms on file to fill out manually. Just inform the receptionist that you would like this visit to be your child’s school form visit and we will mail or you can pick up the school form when it is available. Please allow 24 hours notice for cancellations.

Established Visits – Sick Child: An established patient can be seen for sick visits on the same day you call. Just call the office to make an appointment. We do not make “sick” visits for future dates. This policy is in effect in response to the fact that children tend to be sick one day and better or worse the next. To avoid further complications, it is best for your child to come in to be seen on the day your child is sick. Once your child has had their New Patient Visit, they are considered “established”. Newborns seen by our physicians in the hospital are considered “established” patients. Please allow 1 hour notice if you wish to cancel your child’s sick appointment.

Re-check Visits: These visits are for the times your provider wants you to come back and have your child’s condition re-checked. One of the most common illnesses for this visit is an ear infection. The provider will want to see if the medication or treatment they prescribed is working or has worked.

Nursing Visits: There are times when you will need to bring your child in for vaccines or shots. You must speak to a nurse or medical assistant to get an appointment. These appointments are booked the same day-no advance appointments are available.

Pre-operative Visits: A pre-op visit is very much like a healthy child exam. Your child’s surgeon will inform you of when you need to have the exam. The exam needs to be close enough to the surgery to proclaim the child healthy enough for surgery.

Hospital Visits: If your child is under our care in Children’s Memorial Hospital, Evanston Hospital, or Northwestern Hospital, our doctors will examine your child daily.

After Hours Visits: These are sick appointments that are made:

• after 8 p.m. Monday-Thursday (Clybourn)
• after 3 p.m. Saturday*subject to change depending on pt volume (Clybourn/Glenview)
• after 5 p.m. Clybourn on Fridays/Lincoln weekdays/Glenview weekdays
• after 2 p.m. Sunday* subject to change depending on pt volume

An additional minimum fee of $25 will be assessed for these visits.

Appointment Times

Appointment times are available at the following locations:

Appointments made before or after these appointment times are assessed an after-hours fee in addition to your regular visit fee.

During hours when the Glenview and Lincoln offices are closed, all Town and Country Pediatrics patients may be seen in the Clybourn office.

Provider Location Options

Our providers have hours at each location listed by their name.

Howard Rice – Clybourn, Lincoln, Glenview
Diane Holmes – Clybourn, Lincoln, Glenview
Kenneth Polin – Clybourn, Lincoln, Glenview
Diane DiMaggio – Glenview
Barbara Johnston – Clybourn
Anne Wyman – Clybourn, Lincoln, Glenview
Irene Freeman – Clybourn
Dori Kazdin – Clybourn
Brian Hirsch – Clybourn, Glenview
Jennifer Hartman – Clybourn, Lincoln
Ellen Papacek – Clybourn, Lincoln
Jenny Hong – Clybourn, Glenview
Michal Goldberg – Clybourn/Lincoln
Katherine Shepherd – Clybourn/Lincoln
Sheri Fisher – Glenview