Billing & Insurance

Billing and Insurance

We are committed to providing ourLurie Children's Primary Care - Town & Country Pediatrics families with outstanding pediatric care. Determining healthcare coverage and understanding medical bills can be complicated. We want to do our best to help you understand your insurance options, your bill and our financial policies. If you have questions after reviewing the information below, please contact your account service representative Monday – Friday from 8:00 a.m. – 4:00 p.m.

Representative

Shaquetta Russell
Diana Fitzpatrick
Nichole Williams
Karen Gates

Telephone Number

847-779-8434
847-983-1019
847-983-1024
847-779-8435

Patient Last Name

A-E
F-L
M-Q
R-Z

Payment for Services

payment icon

To view our comprehensive Financial Policy, please click here. Payment is due at the time of service. We accept cash, checks and all major credit cards as forms of payment. If you are enrolled in an insurance plan in which we participate, we will file your claim for you. If your insurance plan requires you to make a co-payment, coinsurance or is subject to a deductible, this is due at the time of service. You may be responsible for any charges not covered by your insurance plan.  If you are insured by a plan we are not contracted with, payment for services provided at our usual and customary rates is expected at each visit.

Town & Country Pediatrics is now Lurie Children's Primary Care – Town & Country Pediatrics.  This change became effective January 1, 2016.  In the coming weeks you may receive two statements from us if you have patient balances for services incurred in both 2015 and 2016.

For balances related to dates of service in 2015, click the bill payment link on the right side of this page to pay your bill online, or you may mail your payment to the following address:

  • Town & Country Pediatrics
    26250 Network Place
    Chicago, IL 60673-1262

If you have a balance due for dates of service on or after January 1, 2016, please follow the instructions on the bill.

Insurance Coverage

Lurie Children's Primary Care – Town & Country Pediatrics contracts with many insurance companies so that as many children as possible have access to our outstanding caregivers and services.

The following is a list of insurance plans for which Lurie Children's Primary Care – Town & Country Pediatrics is currently in-network. Ann & Robert H. Lurie Children's Hospital of Chicago, or its specialist providers, may not be in all of the same plans listed on this web page. Please visit luriechildrens.org/insurance for a list of the plans in which they participate.

Also, please note that this information is provided to assist you in understanding the broad set of insurance coverage we accept.  It does not replace the full policy information provided by your insurance company.  This information does not represent a guarantee of coverage or applicability of copays, coinsurance, and deductibles.  The applicability of benefits for your child will be based on the exact benefits you have. This list is subject to change, and we recommend that you contact your insurance company to verify your coverage or address other questions you may have about coverage before your visit.

  • Aetna PPO (We do not participate in the Aetna Whole Health Network.)
  • Beach Street PPO
  • BlueCross BlueShield of Illinois PPO only (We may be a Tier 2 network provider with certain Blue Choice of Illinois plans because these particular Blue Choice plans allow participants to  access the BCBS IL PPO provider network. If you are in Blue Choice or considering Blue Choice, please check your specific coverage and contact BCBS directly to confirm that they will provide coverage for our services. We are not in network with any Blue Cross Blue Shield of Illinois HMO plans.)
  • Cigna PPO
  • Cigna State PPO
  • Cofinity PPO
  • Coventry PPO (First Health Network Groups only – Please check to make sure your plan is one we are in network with before you arrive at the office.  We do not participate in the Coventry One plans.)
  • First Health Network PPO
  • Galaxy Health Network PPO
  • Great Western Healthcare
  • Harken Health
  • Healthcare's Finest Network (HFN) PPO
  • HealthLink
  • Humana Commercial or Choice Care PPO (We are not in network with any Humana HMO plans or Humana Governmental plans)
  • Humana National POS-Open Access PPO (We are not in network with any Humana HMO plans or Humana Governmental plans)
  • Land of Lincoln (We are a Tier 2 provider with most plans, please confirm that we are a Tier 2 provider with your specific plan before arriving at the office.)
  • Multiplan PPO
  • Preferred Network Access PPO
  • Preferred Plan PPO
  • Private Healthcare Systems (PHCS) PPO
  • PHCS Savility PPO
  • Unicare PPO Classic Plus Network (We are not in network with any Unicare HMO plans)
  • United Healthcare PPO (We are not in network with any United Healthcare Core plans)
  • Certain behavioral health providers may participate with Magellan or UHC Behavioral health.  Please confirm coverage before scheduling an appointment with one of our providers.